Retail Promotion & Marketing
Units of Competency
SIRXMKT001 Support marketing and promotional activities
SIRXCEG003 Build customer relationships and loyalty
This nationally accredited set of skills aims to equip individuals in understanding the knowledge and skills suited to a variety of roles within the retail industry.
LEARNING OUTCOMES
This training applies to those looking to apply for a role within a retail environment. It aims to provide the student with knowledge on everyday retail tasks such as customer contact and understanding product and store marketing and in-store promotions.
This course will develop a range of skills that may be required for roles in the following areas:
- Shop Assistant
- Cashier
- Frontline Sales Assistant
- Small Business Owner
- Customer Service Officer
- Retail Supervisor
Classroom
Correspondence theory
E-Learning
