Retail Career Starter
Units of Competency
SIRXCEG001 Engage the customer
SIRXCOM002 Work effectively in a team
SIRRMER001 Produce visual merchandise displays
This Nationally Accredited Skills Group aims to equip individuals in understanding the knowledge and skills required for a variety of roles within the retail industry.
LEARNING OUTCOMES
This training applies to those looking to apply for a role within a retail environment. It aims to provide the student with knowledge on everyday retail tasks such as customer contact, working within a team environment and understanding product merchandising.
This course will develop a range of skills that may be required for roles in the following areas:
- Shop Assistant
- Cashier
- Frontline Sales Assistant
- Small Business Owner
- Customer Service Officer
- Retail Supervisor
Classroom
Correspondence theory
E-Learning
