Looking to organise group training? Acacia may be available to lodge a funding application for this course under the NSW Government Smart & Skilled initiative. If you would like to arrange a consultation to discuss group training and funding opportunities, please complete the form below. Minimum numbers may apply.

Group Bookings

Retail Career Starter

Units of Competency

SIRXCEG001 Engage the customer
SIRXCOM002 Work effectively in a team
SIRRMER001 Produce visual merchandise displays

This Nationally Accredited Skills Group aims to equip individuals in understanding the knowledge and skills required for a variety of roles within the retail industry.


This training applies to those looking to apply for a role within a retail environment. It aims to provide the student with knowledge on everyday retail tasks such as customer contact, working within a team environment and understanding product merchandising.

This course will develop a range of skills that may be required for roles in the following areas:

  • Shop Assistant
  • Cashier
  • Frontline Sales Assistant
  • Small Business Owner
  • Customer Service Officer
  • Retail Supervisor


Looking for something else?

SIR30216 Certificate III in Retail

view more

Retail – Promotion & Marketing

view more

Business Administration Career Starter

view more

Discover more
with Acacia’s Full and Part
Qualification Courses