A Registered Training Organisation (RTO) is a company that is registered to deliver nationally recognised qualifications. RTO’s have to meet criteria defined in the Standards for Registered Training Organisations (RTOs) 2015 and are audited against the criteria regularly.
What are training packages?acacia2021-02-24T13:21:45+00:00
A Training Package is a set of nationally endorsed competency standards, qualifications and assessment guidelines for a specific industry, industry sector or enterprise: When you obtain a qualification from a training package, the qualification is recognised around Australia.
I already have skills and experience. Do I need to complete a course to get a certificate?acacia2021-02-24T13:24:09+00:00
Mixed mode delivery simply means that you undertake learning via a combination of delivery methods. This might include classroom based training, mixed with self paced learning, computer based learning, on job learning, tutorials, research, workbooks or similar.
Do I receive a certificate for completing a course?acacia2021-02-24T13:27:43+00:00
We measure your results in terms of competent or not yet competent. There is no pass or fail. You are either competent (ie you have the skills, knowledge and attitudes required to perform a task or function) or you are not yet competent (ie. Further training is required).
What does being ‘competent’ mean?acacia2021-02-24T13:29:21+00:00
This is a small assessment for potential students to test Language, Literacy and Numeracy. The purpose of this tool is to check your readiness for study. They cover aspects of reading, writing, oral communication, learning and numeracy.
What is the enrolment process?acacia2021-02-24T13:44:04+00:00
Simply visit our website and press the “Apply Now” button for the course you would like to enrol into. This will provide you with the application form where you complete your details and upload Identification and any other required documents. Once you submit this, a member of our team will contact you to discuss the course requirements with you and find out a bit more about your goals and objectives. You will also be required to complete a Language, Literacy and Numeracy Assessment. Once all of this has been completed, we will begin the enrolment process and assess your eligibility for any Government funding. We will notify you of your acceptance into the course as well as your student fee. If you need further assistance or information about the enrolment process, please contact head office on (02)4751 2300.
How do I know if I’m eligible for subsidised training?acacia2021-02-24T13:43:08+00:00
The equipment needed would depend on the qualification you are completing. As a basis, you would need a reliable computer, laptop or smart device (such as iPad, tablet or smart phone) as well as an internet connection. Specific qualifications may require you to have certain software programs or peripherals such as a keyboard and mouse. You can find out more about the specifics for each qualification by viewing the course brochure.
Do you offer payment plans?acacia2021-02-24T13:41:11+00:00
Yes. If you are not able to complete your course on time, have a chat with your trainer or contact head office to arrange an extension on your course date. A fee may apply depending on individual circumstances.
How do I apply for a USI (Unique Student Identifier)?acacia2021-02-24T13:39:07+00:00
If you require a Verification of Enrolment to be completed, please email the document to firstname.lastname@example.org and they will be passed to the appropriate person for completion. The form will then be emailed directly back to you.
How will I get confirmation that my client has enrolled into their chosen course?acacia2021-02-24T13:48:57+00:00
You will receive a Course Acceptance Letter via email stating that your client has been accepted into the course. This letter will also state any applicable fees that your client has incurred. If your client is not suitable for the course, we will contact you either via phone or email to notify you of this.
How do I track my clients progress on Acacia eCloud?acacia2021-02-24T13:48:08+00:00